Petee's Frequently Asked Questions
Product Info (Allergies, Storage, etc.)
How long do the pies keep?
Fruit pies are best stored on the counter and eaten within 4 days of purchase.
Custard pies (including pumpkin and sweet potato) are best eaten within 2 days of purchase if stored on the counter, however they can also be refrigerated for up to a week.
Chess and nut pies can last up to a week on the counter.
Cream pies must be refrigerated and are best eaten within two days of purchase.
Meringue pies also must be refrigerated and are best eaten within 4 days of purchase.
What’s the best way to reheat my pie?
You can heat your pie by putting it uncovered in a 350 degree oven for 20 minutes. The chess, nut, fruit, and even custard pies are lovely served warm.
Can I freeze my pie?
Naturally, we recommend eating our pies fresh, as soon as possible after purchase. However, many of our pies (fruit, custard, chess, and nut varieties) can be frozen for later. Wrap the pie tightly in plastic to freeze it, unwrap and thaw it completely, then reheat for 20 minutes at 350 degrees before serving.
I'm allergic to nuts, are your pies free of nuts?
The only pies that contain nuts are our Crumb Pies and any other pie that has a nut in its title such as Brown Butter Honey Pecan or Black Bottom Almond Chess. Our standard crust does not contain nuts. But do note that we do have nuts on site and pies maybe be baked in the same oven with a pie that contains nuts, so if you have a severe allergy we recommend that you steer clear.
What size are your pies?
Our pies measure 9 inches across.
How many servings are in each pie?
Our pies serve between 6-8 people. At our store, we typically cut 7 slices out the pies.
Where do you get your ingredients?
For our fillings, we use fresh ingredients from New York state when possible. Our standard crust is made with grassfed butter and organic NY state flour.
Can Petee’s accommodate my special diet?
Yes – we offer gluten free pies. Our only vegan options are the fruit pies and they are gluten free as well. They come with a crumb topping. Note that the topping contains pecans. These can be found under “Gluten Free Pies” and Vegan options are under "Vegan/ Gluten Free Pies) at store.peteespie.com.
We do not offer sugar-free or certified kosher pies.
Logistical Info (Order changes, delivery, etc.)
When should I order my pies?
It's always best to stay ahead of the game and order your pies when you know what you'd like. Just simply choose whether you'd like pick-up or delivery on the cart page as well as the date and time you'd like your pie. For cream pies, meringues and cheesecakes we may need 48 hours notice. For all other pies, we only need 3 hours notice for in-store pick-ups and for deliveries at least one hour before the chosen delivery window.
Do you sell pie by the slice in your shop, if so how much?
Yes we do! You can see our current in-store menu with all prices HERE.
Can someone else pick up my order?
Absolutely! As long as that person has the name or order number associated with the order, someone else can pick it up.
I need to make a change to my order, what do I do?
For any changes to your order, please email us at: firstname.lastname@example.org
Does Petee’s deliver or ship?
We currently deliver via courier to Manhattan, most of Brooklyn and parts of Queens. We charge a flat $15 fee. Go here to see the list of zip codes we service.
We ship nationally through Goldbely.
I’d like to place a large order for a wedding or event- how do I get started?
You can email us at: email@example.com